Amazon SMB Impact Report highlights success of Indian Small and Medium Businesses despite COVID-19

Udaipur : Amazon.in today published the 2020 Small and Medium Business (SMB) Impact Report highlighting how the company benefits more than 10 lakh SMBs including sellers, delivery and logistics partners, neighbourhood stores, enterprises, developers, content creators and authors in India. These SMBs in turn provide livelihoods to lakhs of people. The report marks some of the key milestones achieved by the SMBs working with Amazon and highlights the impact of digitization on entrepreneurs and businesses across sectors.

Amit Agarwal, Senior VP and Country Head – Amazon India, said, “It’s humbling to see over 10 lakh small businesses associated with Amazon in India. This year has been unprecedented and has impacted the way we work and live. Yet, we remain inspired by the undying entrepreneurial spirit, creativity, resolve and trust in us of businesses, creators, authors, etc. to overcome challenges and grow. Technology adoption and digitization will continue to play a crucial role in offering expanded access and opportunities to SMBs, and we remain committed to invest and partner in their success”.

Manish Tiwary, VP – Amazon India said, “It is heartening to see how consumers across India have engaged with Amazon in the last year, whether it was to buy things that they needed, consume digital content from Prime Video and Kindle, use Alexa in their daily lives and more. Through this challenging year, we introduced several innovations and measure to help our SMB partners serve customers and it is the customer trust and engagement with Amazon that reflects in the success of lakhs of entrepreneurs, small businesses and content creators included in this report.”

Earlier this year, Amazon had pledged to invest USD 1 billion to digitise 10 million SMBs, enable e-commerce exports worth USD 10 billion and create 1 million incremental jobs – by 2025.